Operations isn't glamorous, but it's where small nonprofit teams lose most of their time. Hours spent looking for documents, chasing approvals, rewriting the same processes, sitting in meetings that don't produce decisions. None of that shows up in your impact report, but it's why you're still working at 9pm.

In this session, Luciana will walk through the three areas of operational clarity that make the biggest difference for small and growing teams:

• Project & program clarity

• Role & decision-making clarity

• Information & documentation clarity

She'll share practical AI use cases that lighten the load on meeting notes, process documentation and admin, and a simple way to pick the one thing to start with this month.

Come with your toughest operational question. Leave with a 30-day plan